Reference

mvia88 Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open an account, verify your phone, use DANA or QRIS, and browse titles such as Auto Roulette or Football…

Account dataWallet recordsCookie choicesPolicy requests
mvia88 mvia88 Privacy Policy For Your Account
CONTACT ROUTES

Where To Ask About Privacy Policy

A clear contact route helps you ask about a record without sharing your password. Use the support link displayed on the site or inside your signed-in account, and include the email or…

Account contact path Open the support link from your account area and identify yourself with the registered phone or email. We use that account step to discuss personal data without exposing another person’s records.
Wallet record request For a DANA, OVO, GoPay or QRIS question, send the transaction reference and date through the displayed support route. Do not send your wallet password, PIN or full security code.
Access concern If a sign-in or phone-verification record looks wrong, tell us the device type and approximate time. We compare those details with account logs before explaining the relevant Privacy Policy step.
DATA PRACTICE

Six Practical Privacy Policy Commitments

We keep this Privacy Policy practical by linking each data action to a recognisable account event.

Account data

We collect details such as your registered phone, email, verification result and account status when you open or maintain access. These fields help us identify the correct account during a policy request.

Device signals

Browser type, operating system, approximate login time and security events may be recorded when you sign in from mobile or desktop. This helps us compare a new access event with your account history.

Cookies

Cookies can remember sign-in state, language preference and consent choices. You can adjust cookie controls in your browser, although switching them off may affect account access or saved policy preferences.

Payment records

For DANA, QRIS, bank transfer and virtual account activity, we retain the reference, amount status and related account identifier needed to match a request, investigate a mismatch and answer your question.

Retention periods

We retain account, security and payment records only for the operational, dispute and legal period that applies to that record. When the period ends, deletion or anonymisation follows our internal process.

Changes and contact

To request access, correction or deletion, contact us through the support path shown on the site. Include the affected account detail, and we may ask for verification before making a change.

Privacy Policy Questions About Your Data

These Privacy Policy answers cover the account questions we expect before you open access or connect an Indonesian wallet. We keep the wording tied to actual records, including cookies, phone verification, device activity and payment references. If your situation is not listed, use the support route described above and avoid sending passwords or wallet PINs.

It covers account details, phone verification, sign-in events, cookies, device signals, payment references, support messages and policy requests connected with your account and site access.

We use DANA and QRIS references to match a wallet action with the correct account, check its status and answer a payment query. We do not need your wallet PIN for that process.

Yes. The Privacy Policy explains cookies used for sign-in state, language preference and consent choices. You can change cookie settings in your browser, though some account functions may then behave differently.

Use the support link shown on the site or in your signed-in account. State the registered phone or email and request the records you need; we may verify your identity first.

Yes. Send a correction request through the displayed support route and identify the field that is wrong, such as your phone or email. We check the request before changing account records.

The retention period depends on the record and the operational, dispute or legal reason for keeping it. Transaction references from GoPay, OVO or bank transfer are removed or anonymised when that period ends.

Yes. Privacy rights, account access and deletion requests depend on local law. Where local law permits, we follow the request process described in this Privacy Policy and explain any necessary restriction.